May 2023 Product Updates

Major Updates

AI Texting 2.0

Ylopo has released a new version of the AI that powers AI Texting. Like icebergs, many of AI Texting changes are below the surface - new machine learning models, new conversation design tools, flexible architecture, and more. It’s a technical product and we’ve built it in a way that improves AI Texting conversation today and sets AI Texting up to lead AI sales into tomorrow. Some of the enhancements you will notice with AI Texting 2.0 include:

• Improved conversion rates resulting in more leads looking for agent follow-up - During Ylopo testing, AI Texting 2.0 converted approximately 2% more leads than the previous AI Texting version.

• Utilized newest AI technology - AI Texting 2.0 responses combine the real estate and marketing insight of the Ylopo team with the groundbreaking technology of ChatGPT.

• Built to respond quickly to feedback and technological innovations - AI Texting 2.0 is designed so that it can rapidly improve as new and enhanced technology becomes available, like the incorporation of ChatGPT. This means that you’ll see AI Texting 2.0 constantly learning, resulting in new conversations and scripts.

This was released on 5/26/2023 so all new AI Texting conversations will use AI Texting 2.0 technology. For more information about this feature, watch Ge and Barry's webinar from 5/31/2023: https://go.ylopo.com/e/923023/-ai-products-for-ylopo-clients/2d14s1/360662580?h=23PV9NRYikzjzL4ENMQdO40AscZkroaO76LXGHwmGo0

We’re working to improve AI Texting every single day. If you notice any odd AI Texting behavior, please let us know by filling out this form: http://ylopo.com/raiyaissue

Introduction of Home Search Site Nudger

Ylopo is always testing and innovating ways to increase the handraiser rate on your home search site. After weeks of experimentation and research, we launched the first version of the dynamic home search nudger.  The nudger predictably pops up once someone shows a high level of intent by looking at the same home three or more times, which triggers a priority alert for you.

When the lead clicks [Schedule], a registration window opens with their information pre-populated.

After the lead clicks [Schedule Tour], a lead is created in your instance and a handraiser notification is triggered for you. By creating an immediate call to action for the lead, we capture them for you when the home search journey is top of mind.

This is available today on all HSS v2 sites.

Minor Updates

New Follow Up Boss Import Tag Routing

Ylopo has created the ability to customize automated import tags from Follow Up Boss to Ylopo, which can be utilized for lead routing among multiple Ylopo parties. For example, if you have a Ylopo party in Austin and a Ylopo party in Phoenix, you can create party-specific tags so that your FUB leads with the tag Y_IMPORT_PHOENIX always go to your Ylopo Phoenix party and don’t end up in your Ylopo Austin party.

This is available only to clients with a FUB integration.  To add these routing rules, please contact [e-mail].

Half Bath Display and Search on the Home Search Site

When enabled, leads will have the ability to search for half baths on the home search site and see the half bath shown on relevant listings on the HSS results page. This will also be visible on your Stars search results page, but searching by half bath on Stars is not yet available.

Functionality is currently available by request to [e-mail].

Improved [Schedule a Tour] Experience for Mobile Devices

The [Schedule a tour] button on the HSS listing details page will now be “sticky” at the bottom of the window so that as the lead scrolls through the listing details, the [Schedule a tour] button will always be available to click.

Improved Listing Sharing Experience

Leads can now share a listing from the listing details page. This will generate a short link that they can copy or they can post it directly to their social media pages.